This document outlines the rules and responsibilities governing use of the ftn11 platform. Please read it carefully before registering or using any of our services.
A summary of six key aspects of ftn11's Terms and Conditions for your quick reference
Only individuals aged 18 and above are eligible to register and use the ftn11 platform. Identity verification is required, and accounts found to be in violation of this condition will be closed immediately.
All financial transactions are subject to set minimum and maximum limits. Withdrawals are processed upon successful KYC verification and fulfilment of any applicable rollover requirements.
Each bonus and promotion carries specific rollover requirements. Bonuses are non-transferable, and ftn11 reserves the right to void any bonus obtained through illegitimate means.
You are fully responsible for the security of your username and password. ftn11 will never request your login credentials through any channel outside the platform.
Fraud, use of illegal software, money laundering, opening multiple accounts, and system manipulation are strictly prohibited and may result in permanent account suspension.
Ftn11 reserves the right to amend these Terms and Conditions at any time. Notice will be provided through the platform, and continued use following any amendment constitutes acceptance of the updated terms.
By registering, accessing, or using any part of the ftn11 platform (including the website, mobile app, and all provided services), you hereby acknowledge that you have read, understood, and agree to be fully and unconditionally bound by these Terms and Conditions.
These Terms and Conditions constitute a legally binding agreement between you (hereinafter referred to as "Member" or "User") and ftn11 (hereinafter referred to as "Platform", "We", or "ftn11"). If you do not agree with any part of these terms, you are required to cease using our platform immediately.
Your continued use of the ftn11 platform following any amendments to these Terms and Conditions constitutes full acceptance of all such changes.
These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Policy ftn11, which forms part of the entire agreement between you and the platform.
To register and use ftn11's services, you must meet all of the following eligibility requirements:
Ftn11 reserves the right to request proof of age at any time and to suspend or close any account that fails to meet this eligibility requirement. Any wins obtained by an ineligible account may be voided.
Registration by minors is strictly prohibited. ftn11 conducts periodic age verification checks and takes any reports of violations seriously.
Each individual is permitted only one active account on ftn11. Opening multiple accounts under the same identity — whether using a different name, phone number, email address, or financial details — is a serious violation that may result in the suspension of all related accounts and forfeiture of all balances and wins.
During registration, you are required to provide accurate, complete, and up-to-date information. The details needed include:
Ftn11 conducts a comprehensive Know Your Customer (KYC) process. You may be required to submit a copy of your identification card, utility bill, or bank statement to verify your identity before your first withdrawal is processed. This process is in place to protect your account security and meet compliance requirements.
Your account information is confidential and will not be shared with third parties without your consent, except where required by law. Refer to our Privacy Policy us for more details.
Ftn11 supports a variety of local Malaysian payment methods including FPX, DuitNow, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, and GrabPay. All deposits are processed automatically and account balances are updated instantly once payment is confirmed.
The terms governing deposits and withdrawals are as follows:
Ftn11 reserves the right to delay or withhold withdrawals for security reviews, KYC compliance checks, or if suspicious activity is detected on an account. In such cases, ftn11 will contact the member through their registered channels for further information.
Funds deposited into your ftn11 account are for gaming purposes only. ftn11 is not a financial institution and does not offer any interest or returns on account balances.
Ftn11 offers a wide range of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and exclusive deals for VIP members. All bonuses are subject to specific terms and conditions stated in each promotional offer.
The applicable rollover requirements for each bonus will be clearly stated on the promotions page. If you have any questions regarding bonus terms, please contact our customer support team before accepting any offer.
ftn11 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. ftn11's decisions on all bonus-related matters are final.
All games available on the ftn11 platform use Random Number Generator (RNG) technology certified by recognised independent testing bodies. This ensures every game outcome is entirely random and free from any manipulation.
Third-party game providers integrated with the ftn11 platform have their own terms and conditions that may apply in certain situations. Members are encouraged to familiarise themselves with the specific rules of each game before playing.
The following activities are strictly prohibited on the ftn11 platform and may result in immediate account closure, balance forfeiture, and legal action:
ftn11 cooperates with relevant authorities in investigations involving unlawful activity. Account information of members involved in illegal activities will be shared with authorities when required under applicable law.
You are fully responsible for the security of your ftn11 account login credentials. ftn11 recommends the following security practices to protect your account:
Ftn11 will never ask for your password via email, WhatsApp, or any channel outside the platform. If you receive such a request, please ignore it and report it to our security team immediately.
Ftn11 uses 256-bit SSL encryption to protect all data transmitted between your browser and our servers. However, ftn11 is not liable for any losses resulting from your own negligence in safeguarding your login credentials.
Ftn11 provides the gaming platform on an "as-is" basis and makes no warranties or representations that the platform will always be free from interruptions, errors, or faults.
Laws in certain jurisdictions do not permit the exclusion of specific liabilities. In such cases, ftn11's liability is limited to the maximum extent permitted by applicable law.
Ftn11 reserves the right to suspend or close any member's account at any time, with or without prior notice, if:
Members may also close their own account at any time by contacting the ftn11 customer support team. Valid balances in voluntarily closed accounts will be refunded after identity verification, minus any bonuses that have not met the wagering requirements.
In the event of account closure due to a terms violation, ftn11 reserves the right to forfeit all balances and winnings in the account concerned.
Ftn11 is committed to responsible gaming and provides a range of tools to help members manage their gaming habits wisely. We believe gaming should be a form of entertainment, not a burden.
If you or someone you know has a gambling-related problem, we encourage you to seek help from a support organisation. For more information, visit the Responsible Gaming us.
Ftn11 reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. The latest version will always be available on this page, with the most recent update date displayed at the top of the document.
It is your responsibility to review these Terms and Conditions periodically. Continued use of the ftn11 platform after any amendments constitutes full acceptance of the revised terms.
These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or relating to these Terms and Conditions shall first be resolved through negotiation between the parties before any legal action is taken.
For any enquiries regarding these Terms and Conditions, please contact the ftn11 customer support team via live chat within the platform or by email at [email protected].
Create a free account today and start enjoying over 1,200 games with guaranteed security and trust at ftn11.